Contact us
Nelly's Hart is a trading brand. Legal operator details are awaiting confirmation; paid launch is not approved. Contact: info@nellyshart.co.uk.
For help with your account, digital downloads, privacy or an Etsy book order:
info@nellyshart.co.ukInclude your book reference if you have one. Please do not email children's photographs, passwords or authenticator codes.
Creating and ordering
Create and preview for free. Single design downloads cost £5.99; a complete memory book PDF costs £12.99. Physical printing and delivery are ordered and paid for separately on Etsy.
Your uploaded photos
Online uploads are scheduled for deletion after 30 days. Photos needed for a payment in progress may be kept briefly: pending orders for up to 24 hours, or for 48 hours after payment while downloads are prepared. Purchased PDFs are kept for repeat downloads. Device copies are checked for expiry when you open a book; clear your browser's site data to remove local copies sooner.